RogerLe.com (DBA), operating at rogerle.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our web hosting services. By using our services, you agree to the collection and use of information in accordance with this policy.
01 · Information we collect
We collect the following information when you register or use our services:
Account Information: Name, email address, billing address, and payment information required to create and manage your hosting account.
Technical Information: IP address, browser type, operating system, and access logs generated when you use our services or visit our website.
Support Communications: Records of correspondence when you contact our helpdesk.
Usage Data: Bandwidth usage, storage consumption, and service activity associated with your account.
02 · How we use your information
We use the information we collect to provide, operate, and maintain your hosting services; process billing and payments; respond to support requests; send service-related notifications including renewal reminders and maintenance alerts; monitor and ensure the security and integrity of our infrastructure; and comply with legal obligations. We do not sell, trade, or rent your personal information to third parties.
03 · Data storage & security
Your data is stored on our own infrastructure — servers we own, manage, and control directly. We do not rely on third-party cloud platforms to store your personal information. We implement industry-standard security measures including encrypted connections (SSL/TLS), access controls, and regular security reviews to protect your data from unauthorized access, disclosure, or loss.
04 · Cookies
Our website uses cookies to maintain session information and improve your browsing experience. Cookies are small text files stored on your device. You may disable cookies through your browser settings, though this may affect the functionality of certain parts of our website. We do not use cookies for advertising or tracking purposes.
05 · Third-party services
RogerLe.com operates on a fully custom-built platform. We do not use third-party billing systems, helpdesk platforms, or analytics services that would share your data with external providers. Payment processing may involve third-party payment processors (Stripe). In such cases, your payment information is handled directly by the processor under their own privacy policy. We do not store full credit card numbers on our servers.
06 · Data retention
We retain your personal information for as long as your account is active or as required to provide services. If you cancel your account, we will retain your data for a reasonable period as required for billing reconciliation, legal compliance, and dispute resolution, after which it will be securely deleted.
07 · Your rights
You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal data (subject to legal obligations), and opt out of non-essential communications. To exercise any of these rights, contact us at privacy@rogerle.com.
08 · Legal disclosure
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of RogerLe.com, our clients, or others.
09 · Governing law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law provisions.
10 · Changes
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
11 · Contact
If you have any questions about this Privacy Policy, please contact us at privacy@rogerle.com or through our helpdesk.